Returns & Exchanges
At Manchester Furniture Outlet, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for items in their original condition and packaging. If your new furniture doesn't perfectly fit your home, our streamlined process ensures a hassle-free exchange or refund.
Initiate Your Request
Contact our customer service team via email or phone within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare the Item
Ensure the furniture is disassembled, if applicable, and securely placed back into its original packaging with all hardware and assembly instructions included.
Schedule Collection
Once approved, we will coordinate a convenient date for our specialized furniture couriers to collect the item directly from your home.
Inspection and Refund
After our warehouse team inspects the returned item to confirm its condition, we will process your full refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing